Delete Ubisoft Account: What You Need to Know Before Saying Goodbye
You’ve spent countless hours exploring the lush jungles of Far Cry, commanding armies in Assassin’s Creed, or surviving the zombie apocalypse in The Division. But now, for whatever reason — privacy concerns, subscription fatigue, or simply moving on — you’re thinking: “How do I delete my Ubisoft account?”
Before you take that irreversible step, it’s critical to understand what’s at stake. Deleting your Ubisoft account isn’t like unsubscribing from a newsletter — it’s a permanent erasure of your gaming history, purchases, and progress. This guide walks you through everything you need to know: the consequences, the process, alternatives, and real-world cases where players regretted (or celebrated) their decision.
Why Would Someone Want to Delete Their Ubisoft Account?
The motivations vary. Some users cite:
- Privacy concerns — Ubisoft, like many publishers, collects gameplay data, purchase history, and device information.
- Frustration with DRM or always-online requirements — Games like The Crew or Watch Dogs: Legion require constant connectivity.
- Account security breaches — Past incidents, such as the 2022 credential stuffing attack, left some users uneasy.
- Moving platforms — Switching to PlayStation Network, Xbox Live, or Steam and wanting a clean break.
Whatever your reason, deleting your Ubisoft account is a nuclear option — not a reset button.
What Happens When You Delete Your Ubisoft Account?
Let’s be crystal clear: once deleted, your account and everything tied to it are gone forever.
Here’s what you’ll lose:
- All game licenses — Even if you paid $60 for Assassin’s Creed Valhalla, you lose access. No refunds.
- Saved game progress — Cloud saves, character builds, achievements — all wiped.
- Ubisoft Connect rewards and XP — Those hard-earned in-game items? Gone.
- Linked services — Disconnects from Facebook, Google, Xbox, PlayStation, or Epic Games accounts.
- Purchase history and receipts — Useful for warranty claims or tax purposes? Not anymore.
Case Example: In 2021, Reddit user u/GamerRegret42 shared how he deleted his Ubisoft account after a billing dispute — only to realize he lost access to three full-priced games he’d owned for years. He couldn’t recover them, even with customer support.
Can You Reactivate or Recover a Deleted Account?
No. Ubisoft’s policy is unambiguous: deletion is final. There’s no grace period, no backup restore, and no customer service override. Unlike deactivating or suspending an account, deletion is a full data purge from their servers.
This is why Ubisoft forces you to jump through multiple confirmation hoops — they want to ensure you understand the gravity of your choice.
Step-by-Step: How to Delete Your Ubisoft Account
If you’re certain, here’s how to proceed:
- Log in to your Ubisoft account via account.ubisoft.com.
- Navigate to Account Information > Close Your Account.
- Read the warnings carefully — they’re not there for decoration.
- Select a reason for deletion (optional).
- Enter your password to confirm.
- Click Close Account.
You’ll receive a confirmation email. Within 30 days, your data is fully purged from Ubisoft’s systems.
Pro Tip: Before clicking “Close Account,” download any receipts or transaction history you may need later. Go to “Purchase History” under your account dashboard and export what you can.
Alternatives to Deleting Your Ubisoft Account
Before pulling the trigger, consider these less drastic options:
1. Deactivate Email Notifications
Reduce inbox clutter without losing game access. Go to Communication Preferences and uncheck marketing emails.
2. Unlink Third-Party Accounts
Disconnect Facebook or Google login to enhance privacy while keeping your Ubisoft profile intact.
3. Use a VPN or Privacy-Focused Browser
If tracking is your concern, browse and play through privacy tools instead of burning your account to the ground.
4. Contact Support for Data Export
Under GDPR (for EU users) or CCPA (for California residents), you can request a full data export — including gameplay stats and purchase logs — before deciding to delete.
Real-World Case: A European player used GDPR to request her Ubisoft data, reviewed what was collected, then chose to adjust privacy settings instead of deleting. She kept her Rainbow Six Siege rank and cosmetics — and felt more in control.
What About Ubisoft+ (formerly Uplay+) Subscriptions?
If you’re subscribed to Ubisoft+, deleting your account automatically cancels your subscription — but you won’t get a refund for unused time. Better to cancel your subscription separately first, then wait until it expires before deleting the account.
Also, remember: games accessed via Ubisoft+ are only playable while subscribed. Deleting your account mid-subscription doesn’t grant you ownership — you lose access immediately.
Can You Transfer Games or Progress to Another Account?
No. Ubisoft does not support transferring game licenses, achievements, or save files between accounts. Each purchase and progression is permanently tied to the original account.
Some players attempt to “start fresh” by creating a new account — but unless you’re willing to repurchase every game, this isn’t practical. And cloud saves? They don’t migrate.
What If You Accidentally Delete Your Account?
Unfortunately, there’s no undo button. Ubisoft’s support team cannot restore deleted accounts — not even for loyal customers or high-level players.